At-home LED light therapy is not designed to create instant results. Most users should expect to use the mask consistently for at least 4 to 6 weeks before noticing visible improvements.

Consistency matters. The mask works best when it is used regularly as part of a weekly skincare routine.

The treatment is noninvasive and designed for at-home facial skincare. It may be suitable for many skin types, but you should seek medical advice before use if you have a known skin condition such as eczema, psoriasis, or highly reactive skin.

Do not use the mask if you are pregnant, planning to become pregnant, or breastfeeding unless approved by a healthcare professional.

Yes, the Suntek LED Therapy Mask is designed to be gentle and noninvasive. However, if your skin is very sensitive, irritated, injured, or currently undergoing treatment, it is best to consult a dermatologist before use.

Stop using the device if you experience discomfort, unusual redness, or irritation.

For a simple routine, use the mask 3 to 5 times per week for 10 to 20 minutes per session, depending on your skin tolerance and the guidance provided with your device.

• Start with shorter sessions if you are new to LED skincare.
• Use consistently for several weeks.
• Continue with maintenance sessions as desired.
• Do not exceed the recommended session time.

LED light therapy is not intended to thin the skin. Red and near-infrared light are commonly used in skincare routines to support the appearance of smoother, firmer and healthier-looking skin.

With consistent use, the goal is to help improve the look of skin texture, firmness and radiance.

If you have a darker skin tone, a history of hyperpigmentation, or any concern about light-based skincare devices, we recommend asking a dermatologist before use.

This helps make sure the device is suitable for your skin type and current skincare routine.

Yes. Do not use the mask without medical advice if you are taking medication that may increase sensitivity to light, such as some antibiotics or photosensitizing treatments.

You should also avoid use if you have underlying eye conditions unless cleared by a healthcare professional.

The Suntek LED Therapy Mask is mainly designed for facial skin care. If used over areas with facial hair, the light may not reach the skin as evenly.

For best results, use the mask on clean skin and make sure it sits as close and comfortably as possible to the face.

A small amount of light may be visible when you first put the mask on. Adjust the fit gently around the nose and eye area so the mask sits comfortably against your face.

If the light feels uncomfortable, stop using the mask and review the user guide before continuing.

For best care, use the device on clean, dry skin. If you choose to use it with skincare products, avoid anything irritating or photosensitizing.

After use, wipe the mask gently with a soft damp cloth and allow it to dry before storing.

It is normal for the controller to become slightly warm during use. The device uses power while operating, so mild warmth can occur.

If the controller becomes unusually hot, stop use and allow the device to cool before checking the user guide.

In general, a flashing green light indicates charging, while a steady green light indicates that charging is complete.

If a red light flashes, the controller may need to be charged. Always use the correct charging cable provided with your device.

First, check that you are using the correct cable. Some packages include two cables: one longer cable for connecting the mask during use and one shorter cable for charging the controller.

If the controller still does not charge, try another compatible power source and make sure the charging port is clean and dry.